Looking to kickstart your career in IT? Google’s latest certificate program could be your ticket to a world of opportunities! Developed as part of Google’s Grow with Google initiative, this 5-course certificate is designed to prepare you for an entry-level IT support role, whether you’re eyeing a position at a local business or a major player like Google.
Dive into a curriculum packed with video lectures, quizzes, and hands-on labs that will introduce you to essential IT skills such as troubleshooting, customer service, networking, operating systems, system administration, and security. You’ll also gain valuable insights from Googlers who started their careers in IT support and have since made their mark in the tech world.
Dedicate about 5 hours a week, and you could complete the program in under six months. Plus, upon finishing, you’ll have the opportunity to earn a dual credential with both Google and CompTIA, opening doors to top employers like Cognizant, Hulu, Intel, Walmart, and many more.
Ready to make your mark in IT? Learn more and take the first step toward a dynamic and rewarding career!
The Google IT Support Professional Certificate program recently secured a credit recommendation from the American Council on Education (ACE) ACE CREDIT®, which is the industry standard for translating workplace learning to college credit. Learners can earn a recommendation of 12 college credits for completing the program–the equivalent of four college courses at the associate degree level. This aims to help open up additional pathways to learners who are interested in higher education and prepare them for entry-level jobs.
Troubleshooting and Debugging Techniques
In this course, we’ll give you the tools to quickly identify and solve real-world problems that you might come across in your IT role. We’ll look at a bunch of different strategies and approaches for tackling the most common pitfalls of your code and IT infrastructure. You’ll learn strategies for approaching almost any technical problem and then see how those apply to solving different real-world scenarios.
We picked examples that include general system issues, issues with software that someone else wrote, and issues with programs that we wrote. We’ll talk about problems that can affect any operating system, and we’ll also look at challenges specific to certain platforms and scripting languages.
We strongly recommend that you’ve taken the prior courses in this program, or already have knowledge of Python and Linux so that you can follow along with our troubleshooting examples.
This course is part of the Google IT Automation with Python Professional Certificate
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